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FAQ's

Are there any fees or on going costs?

Once you buy a cylinder you will only need to pay for refills. You must present an empty OneGas cylinder to make exchange, or you need to purchases a new cylinder.

How do I place my order?

-Online www.onegasaustralia.com.au

-Phone 1300 "ONE GAS" or 1300 663 427

-In store (Find your nearest stockist)

Can I buy and swap a cylinder without going online?

Yes. Call into our conveniently located depot and pick up or swap your cylinders or call 1300 663 427 to place an order

Do you have a Trade Counter?

Our trade counter is open to both trade and public. We have a head office in Welshpool or click here to find your local stockist and collection point

Can I place my order over the telephone?

Yes. Simply call our sales team on 1300 663 427 and one of our friendly sales representatives will handle your order. Feel free to ask any related questions during the call.

What payment methods do you accept?

-Paypal (Online only)

-Credit card (Mastercard and Visa)

-Cash (Trade counter only)

Will my regulators fit the valve?

Yes. All cylinders and valves are Australian compliant and are designed to work alongside Australian fittings and gauges.

Which MIG/TIG Gas do I need?

Argon is designed to compliment all TIG welding and the MIG Welding of Aluminium and Stainless Steel. OneGas 52 is designed for use on Mild-Steel welding.

What safety information should I know?

As the cylinders are compressed under high pressure they require certain care and use. We have an extensive safety information section that is available on request at our depot or avaliable here for download.

Will my cylinder need testing?

We handle the testing of cylinders so as long as your cylinder is returned we can inspect it and test at no cost to you.

What happens if the test date expires?

Simply bring it back and we will swap it at no cost.

I can't remember my password – What do I do?

Please call our online team 1300 663 427 or email support@onegas.com.au. Alternatively you can request a password reset from the login screen.

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